Helen Castellano
About Helen
Helen has supported adults living with memory loss for over a decade. She trains every caregiver who joins a memory care plan and checks in with families after the first month.
She collects vinyl records from the 1950s and 60s and brings a crate of them to the residence most Fridays.
14Years in senior care
70+Families visited
1Languages spoken
11Neighborhoods covered on home visits
"Familiar songs can reach someone on a day when words are hard."Helen Castellano, Memory Care Specialist
- Every visit starts with how the person is feeling today.
- Routines and preferences are written into the plan.
- Families hear about good days and harder ones.
- Questions about health go to the person's own doctor.
How Helen works
Four habits behind every visit
Listen first
Each visit begins with a check-in, not a checklist.
Keep routines
Familiar habits are protected wherever possible.
Share clearly
Short notes keep families in the loop.
Stay patient
Nothing is rushed, especially on harder days.
A typical week
Where Helen's time goes
Milestones
A career shaped by the families served
- 2012Began in memory support
Day programs on the north side.
- 2018Joined Marigold
Opened our memory care support program.
- 2022Lead trainer
Runs memory care training for new caregivers.
Family StoriesFamilies Who Know
Families Who Know
Helen
Hear how patient, hands-on care has made everyday life easier for the families we serve across Columbus.
Read ReviewsStories shared
by families
by families
Mom looks forward to Tuesdays now. Her companion remembers every story about the garden and asks about the tomatoes first thing. On the days in between she plans what to show her.
Laura P.Client's daughter
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Families Cared For
Neighborhoods
One Team,
Many Families
Helping older adults across Columbus enjoy easier, warmer days at home.
