A family shop out of Lindenhurst, running since 1999. Licensed, insured, and clear about the number before anyone picks up a wrench.
26yrs
On the South Shore since 1999
11,200+
Houses we have worked inside
4.8
Across 512 verified reviews
75min
Typical emergency arrival
One licensed crew covers the lot, and nothing starts until you have said yes to a written number.
Changeouts, tankless conversions and same-week repairs. We will tell you when a tank is worth keeping and when you are feeding money to it.
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Cabling, jetting and camera work on sinks, tubs and the main run, along with a straight answer about why it closed up.
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Camera survey first, then a targeted dig, a whole new run, or a tie-in from an old cesspool to the street main.
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Pit pumps, backup batteries, check valves and footing drains for cellars that go damp with every thaw.
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New runs, repairs, range and dryer hookups, pressure tests, and the town paperwork filed on every gas job.
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Rough and finish pipework for renovations. Work to the builder's programme, or hand us the wet side of the job outright.
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Weak pressure traced, copper renewed from kerb to meter, old lead taken out, and breaks patched the same day.
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Split lines, live leaks, backed-up waste and cold showers, picked up by somebody who works here whatever the clock says.
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A small crew on purpose. You get a text with the name and the face of whoever is driving to you.
Founder, master plumber
Walt served his time in an Amityville shop, spent a decade on somebody else's payroll, then bought a van and a phone line. He is still out on calls most of the week and has met more bad pipe than anybody on this shore.
Scheduling & estimates
Walt's son, and the reason the van shows up when we said it would. Brian prices the renovation work, plans the week and deals with anything the town wants on paper first.
Senior service tech
Hector covers most of the out-of-hours work and turns up leaks that have already beaten two other outfits. He would rather walk you to the fault with a torch than describe it in the driveway.
Runs the office
First ring, every time, and she is the one who ranks the day. Nine calls out of ten she knows from your opening sentence whether a van goes out tonight or Thursday morning.
The habits have not changed in twenty-six years. Turn up inside the window, show you the problem, invoice the figure we quoted. It is not clever. It is just rare.
“Tank quit on a Sunday afternoon with a full house. Hector had a heater on the van and was here in two hours, and the figure he wrote at the door is the figure I paid.”
“Two outfits told me the whole sewer run had to come out. Walt put a camera down, showed me the screen, and it was one bad joint. Targeted dig, a third of the money.”
“Two floods in three years before we rang them. New pit, proper pump, backup battery, and they re-graded the bed outside that two other firms walked straight past. Bone dry since.”
“Brian took the plumbing end of a kitchen rebuild and hit every date he gave our builder. He also caught an old galvanised run behind the plaster before it became our problem.”
“Our kitchen line closed up twice a year and everybody just cabled it. These people jetted it, dropped a camera down, found a sagging section and told us what to do about it.”
“Split pipe at eleven on a February night. Carol answered on the second ring, talked me through shutting the water off, and a van was outside inside the hour.”
“They moved us off oil and onto gas and dealt with every bit of the town paperwork. The cellar was tidier when they left than when they arrived, which I did not expect.”
The part homeowners dread is not the plumbing itself, it is not knowing what the job will cost or who is going to turn up. So here is the whole sequence, in order.
Carol or Brian answers. Tell us what you are seeing, hearing or smelling and you get a straight view on whether a van goes out today.
A camera, a gauge, a torch, whatever the job needs. Nothing gets priced until we can say out loud what has failed and why it failed.
One figure, handed over at the door before a tool leaves the van. Find something hidden in a wall and we halt, show you, and re-quote there.
Dust sheets first, and whatever we take out goes away in the van. Permit jobs are filed by us, and one of us stands with the inspector.
Valves, pressure, the heater, any pipework we can see. You get told exactly what we found, and none of it turns into a sales call later.
Four vans out of one shop, so nobody is dispatching you from two counties west. Anywhere on the list below normally sees somebody inside the hour.
Western Suffolk
LindenhurstCopiagueAmityvilleBabylonIslipBrentwoodCentral IslipRonkonkomaHolbrookMedfordKings ParkHauppauge
South Nassau
Massapequa ParkBellmoreFreeportBaldwinOceansideValley StreamEast MeadowWestburyMineolaLong BeachHempsteadFranklin Square
Town missing from the list? Send it over and we will say yes more often than not.
Coverage mapCall the shop and you get one of us, not a call centre. Average arrival across western Suffolk runs about seventy-five minutes.
If yours is missing, phone it in. We would rather talk it through than send a van you did not need.
Call (555) 240-1188Planned work is quoted at no charge: a heater changeout, a bathroom rough-in, a line renewal. Where a fault has to be traced before anybody can price it there is a call-out charge, and that gets credited against the repair once you give us the work.
Across western Suffolk and the south of Nassau the average is about seventy-five minutes on a live leak or a cold house. If every van is committed Carol will tell you that on the phone instead of booking you a slot she cannot keep.
A master plumber licence for the county we work in, plus liability and workers' compensation cover and a bond. Copies travel with the first quote. This site is a demonstration, so no real licence numbers are printed anywhere on it.
Western Suffolk and the southern half of Nassau, worked out of the Lindenhurst shop. Anything between Valley Stream and Medford sits inside the normal run; further east depends on what the day looks like.
We do. Heaters, gas runs, sewer work and anything structural go in front of the town, and one of us is there for the inspection. Nobody enjoys that part, but unpermitted gas work turns into a problem the day you sell.
A flat figure, written down, approved by you before anything starts. You are not paying by the hour while somebody drives to the supply house, and the invoice carries the number you agreed to.
Often, yes. On a renovation we will take the plumbing package and fit around whatever programme the builder is running, or we will price the wet side of the job and hold our own dates. Either way one of us is there on inspection day.
Basements·7 minute read
Sandy fill, a high table and gutters that quit at the wall. Two of the three you can sort out yourself in an afternoon.
Water quality·5 minute read
The chalk on an aerator is only the symptom. The real cost is sitting in the element and the valves that you never see.
Hot water·8 minute read
Better machine, wrong house is a real outcome here. Gas line size and how you actually use hot water decide it, not the brochure.
Every message gets an answer from a plumber inside one working day. Some jobs have to be looked at before anybody can price them, and we would rather tell you that than invent a figure.
Licensed, insured, and stocked from suppliers we trust
Northridge Supply
Fixtures and parts counter
Vantage Heating
Certified tank and tankless
Ironclad Tools
What rides on every van
South Shore Trade Bureau
Rated member since 2006
Sentinel Mutual
Bonded and fully insured
GasCheck Registered
Gas fitting and testing
Harborline Fittings
Copper, brass and PEX
On the way out somebody checks the valves, the pressure, the heater and the pipework on show, then tells you where it all stands. None of it becomes a sales call. Half the emergencies we attend were obvious and cheap a season earlier.
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