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Healthcare Compliance at Sterling Amos

Compliance Help For Small Medical Practices

Independent clinics, therapy practices and dental offices face the same privacy and billing rules as large hospital systems, usually without an in-house lawyer. We review policies, staff training records and payer contracts, then help practices close the gaps before an audit letter arrives.

Our aim is a binder your office manager can actually use: short policies, a yearly calendar and a clear list of who to call when something goes wrong. Every recommendation comes with an estimate of the staff time it will take.

How We Approach It

The work starts with a confidential interview with the practice owner and office manager, followed by a document review. You receive a written findings memo with each gap rated by urgency and a proposed order of work.

When To Call Us

Call when you open a new location, hire a billing company, receive a records request you are unsure about, or get any letter from a payer or regulator. Early advice is almost always cheaper than a response drafted under a deadline.

We also support practices through ownership changes, where old compliance gaps can affect the sale price. In a sale, a clean compliance file is often one of the first things a buyer’s lawyer asks to see.

Small practices rarely fail an audit because of bad intentions. More often a policy was written years ago, a new staff member was never trained on it, or a vendor contract quietly changed how patient data is stored. Our reviews look for exactly those gaps. We read the documents, walk through the front desk and billing workflow with your team, and then rank what we find by real risk, so the most important fixes come first and the rest can be planned into a normal month. Practices that prefer ongoing support can schedule a short check-in each quarter.

Attorney signing a document at a desk
Attorney reviewing an open law book beside a gavel

What The Work Covers

  1. 1. Patient privacy policies and training
  2. 2. Records request procedures
  3. 3. Payer contract review
  4. 4. Billing vendor agreements
  5. 5. Audit letter responses
  6. 6. Annual compliance calendar

Typical Fees

Illustrative only: a starter compliance review for a single-location practice is commonly quoted near $2,400. Audit responses are quoted separately.

Expected Timeline

Reviews take four to six weeks. Urgent letters get a first call within one business day. For audit letters we map every deadline on the first day and confirm who will send each document, so nothing slips while your staff keeps seeing patients.

To talk about your situation, call (555) 274-3190 or email hello@sterlingamos.example. Nora Castellan or another attorney on the team will reply within one business day.

Two attorneys of the firm standing back to back in dark suits

Healthcare compliance work at the firm grew from a simple observation: small practices face big-practice rules without big-practice resources.

Nora Castellan leads this work. Before law school she managed billing for a hospital department, so she knows how policies look from the office manager’s desk. Her reviews end with a short, ranked list, not a thick report nobody opens.

We work with independent clinics, therapy groups, dental offices and small labs. Most engagements begin with a confidential interview and a review of existing documents, followed by a findings memo and a practical order of work.

Compliance done early is almost always cheaper than compliance done under a deadline.

Ruth Sterling
Managing PartnerRuth Sterling

Ruth Sterling

Nora turned a shelf of outdated binders into a short set of policies my staff actually read. Our training records are finally complete and easy to find.

Dr. Irene V.Illustrative, healthcare

We received a records request we did not understand. The firm walked us through the response and set up a checklist so we can handle the next one.

Carl P.Illustrative, healthcare

Before we sold the practice, they reviewed our payer contracts and fixed two gaps the buyer would have found. The sale went through on schedule.

Dr. Paul S.Illustrative, healthcare
Brass balance scale and a wooden gavel on dark slate

Talk To Nora Castellan,Before An Audit Letter.

Nora works with small medical, dental and therapy practices on privacy, records and payer contracts. She starts with a confidential interview and a written findings memo.

Book An AppointmentAttorney: Nora Castellan
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