Margaret Hale
Margaret co-founded Aldermoss with Hanna after twenty years managing larger resort spas. She wanted a smaller place with fair pay, unhurried appointments and no upselling, and she built it.
She still greets guests most mornings and reads every feedback card herself.
- Role: Spa Director
- Focus: Guest experience and team training
- Training: Former licensed massage therapist
- Available: Monday to Friday, by appointment
Where Margaret Spends The Week
Share of weekly bookings, illustrative.
Path So Far
- Twenty years in resort spa management
- Co-founded Aldermoss in 2019
- Mentors every new team member
How Margaret Works
Margaret sets the tone for the whole spa: quiet rooms, honest advice and time for every guest.
She walks the river path every morning before opening and grows roses along the car park fence.
