Specialist Profile

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Margaret Hale

Margaret co-founded Aldermoss with Hanna after twenty years managing larger resort spas. She wanted a smaller place with fair pay, unhurried appointments and no upselling, and she built it.

She still greets guests most mornings and reads every feedback card herself.

  • Role: Spa Director
  • Focus: Guest experience and team training
  • Training: Former licensed massage therapist
  • Available: Monday to Friday, by appointment

Where Margaret Spends The Week

Guest care70%
Team training50%
Planning40%

Share of weekly bookings, illustrative.

Path So Far

  • Twenty years in resort spa management
  • Co-founded Aldermoss in 2019
  • Mentors every new team member

How Margaret Works

Margaret sets the tone for the whole spa: quiet rooms, honest advice and time for every guest.

She walks the river path every morning before opening and grows roses along the car park fence.

Request A Session With Margaret

Thank you. This demonstration form does not send anything, but on a live site Margaret would reply with available times.

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