Legal

Privacy Policy

Last updated: September 1, 2026

This page explains what information this website collects, why we collect it and the choices you have.

What we collect

When you request an appointment or send a message, we receive whatever you enter, such as contact details, your pet’s name and any notes you add. The site may also record basic technical data such as browser type and pages visited.

How we use it

We use your details to arrange and confirm visits, answer questions, keep medical records accurate and send reminders you have opted into, sent as calls, texts or emails.

Cookies

The site may use small files to remember preferences and understand how pages are used. You can turn cookies off in your browser, though some features may not behave as expected.

Sharing

We do not sell personal information. We share it only with service providers who help run the clinic, such as scheduling or payment tools, or when the law requires it.

Keeping it safe

We take reasonable steps to protect information, but no online system is perfectly secure. Please call rather than email if you need to share sensitive medical details.

Your options

Contact the clinic to review, fix or remove your information, or to stop marketing messages. Appointment messages may continue while your pet is in our care.

How long we keep records

We hold medical records for the period Idaho rules set after your pet’s last visit. Website form messages are deleted once your request has been handled and added to the chart.

Links to other sites

Pages here may link to outside websites, such as social media profiles. Those sites have their own privacy practices, and we are not responsible for how they handle your information.

Contact

Questions about this policy can go to hello@fernhollowvet.example or (555) 208-4416.