Good questions
Common questions
The spring pools sit between 36 and 40 degrees Celsius, and the cold plunge stays near 14. Each pool has its temperature posted at the steps so you can move between them at your own pace.
Weekends and holidays fill early, so we suggest booking a day or two ahead. On weekday mornings there is usually room for walk-in guests, and the front desk will tell you honestly if the pools feel busy.
Just a swimsuit. Robes, towels, slippers, lockers, shampoo and hair dryers are all waiting for you, and the tea bar is open all day.
The thermal circuit is for guests sixteen and over so the hall can stay quiet. Families are welcome at the garden pool on Sunday mornings.
Please speak with your own doctor first and tell us when you book. Our therapists offer a gentle side lying massage, and we will point you to the cooler pools.
Come thirty minutes before a treatment so you can change, warm up in the steam hall and arrive on the table already slowed down.
Treatments and day passes can be moved or cancelled up to 24 hours ahead at no charge. Retreat stays can be changed up to 7 days before arrival.
We write them for a day soak, a retreat night or a set value, printed on linen card stock. The front desk can post one the same day, or you can pick it up after your own visit.
