(555) 284-7310 Schedule a Tour
Our team

The people of Willowmere

The nurses, caregivers, cooks and planners who keep Willowmere running, many of them for years. These are the people residents and families see most.

Executive Director Claire Whitfield and Director of Health Services Andre Coleman outside the main building
Kitchen and calendar

Dining and life enrichment


Our habits

What our team promises

01.Training

Taught before the first shift

Every caregiver learns the care plan process, mobility support and memory care basics before working a shift on the floor.

02.Continuity

Familiar faces on every wing

Caregivers are assigned to one neighborhood so residents see the same people day after day.

03.Handoffs

Shift notes passed in person

At each shift change the outgoing caregiver walks the incoming one through every resident's day.

04.Kitchen

Cooks who learn your name

The dining team keeps a card for every resident: favourite dishes, dislikes and how they take their tea.

05.Programs

A calendar built from requests

Anjali Mehta's team adds classes and outings that residents ask for at the monthly council meeting.

06.Leadership

An open door on Fridays

Claire Whitfield keeps Friday afternoons free for anyone, resident, family or staff, who wants to talk.

30+

Years of care on Ivy Hollow Road

Figures are illustrative for this sample site.

Our History
Family voices

Families on our staff

What families notice about the people who work here.

Reviews are illustrative for this sample site.

Andre called me after Mom's first night to say she had slept well and asked for seconds at breakfast. I had not expected the call, and I have never forgotten it.

Denise M., Daughter of a residentMeet Andre

Marisol knows my father's old job, his dog's name and the hymns he likes. When I visit, the staff talk to him like they know him, because they do.

Paul H., Son of a residentMeet Marisol

Chef Thomas made my aunt's pound cake recipe for her birthday supper. Twelve of us came, and she told everyone it was better than hers.

Linda S., Niece of a residentMeet Thomas
Come see it for yourself

Schedule your personal tour

Tell us a little about what you are looking for and we will set up a visit, with lunch in the Hearth included.

Call the community(555) 284-7310

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