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Insurance and financing

The cost conversation happens before treatment

We work with most PPO plans and file your claims. Anything beyond routine care comes with a written, itemized quote before it is booked, and CareCredit is there when you would rather pay monthly.

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Dental insurance

How your PPO benefits work here

Most plans cover preventive care generously, restorative care partly and cosmetic care rarely, and every plan draws those lines differently. So we check yours instead of quoting a general percentage.

  1. 01

    Send your plan details

    Call or bring your card to the first visit. Member ID, group number and the subscriber's date of birth are usually all we need.

  2. 02

    We verify and estimate

    The front desk checks your benefits, deductible and annual maximum, then puts your share in a written quote before treatment.

  3. 03

    We file the claim

    We submit the claim to your insurer after the visit, so you are not chasing paperwork. If your plan pays a different amount than it estimated, we explain the difference before you are billed.

A patient checks in at the front desk in front of the navy logo wall
CareCredit

Spread larger treatment into monthly payments

CareCredit is a healthcare credit card accepted at Custerpoint Family Dental. It is the only financing partner we work with, and it is often used for implants, crowns, Invisalign and full-mouth plans.

  1. Apply at the front desk or online. Approval is subject to CareCredit's credit review.
  2. Choose a plan from the promotional options CareCredit offers at the time. Terms are set by CareCredit, not by us.
  3. Pay monthly to CareCredit while your treatment goes ahead on schedule.

The front desk can explain how it works and what applying involves, with no pressure to use it.

No insurance?

Plenty of our patients have no dental plan at all

Nothing about your care changes. You get the same exam, the same scans on the screen and the same written, itemized quote before treatment.

When a plan is large, we phase it. Some treatment can be spread across months without risk, and we will tell you when waiting is safe and when it would cost you a tooth.

Prevention is the least expensive dentistry there is. Two cleanings, an exam and X-rays when they are due cost a fraction of the crown that replaces a cracked tooth. See cleanings and preventive care.

Cost

Why we quote after an exam, not on a menu

Two patients can ask for the same treatment and need very different work. A number that ignores that is a guess, and guesses are how surprise invoices happen.

What moves the number

  1. How many teeth are involved, and what each one needs
  2. Whether anything must happen first, such as gum treatment or an extraction
  3. The imaging and planning your case requires
  4. The material chosen for a crown, veneer or denture
  5. What your insurance plan pays, and how much of your annual maximum is left

You get a written, itemized quote that lists every stage, before anything is booked.

If the plan needs to change along the way, we explain why and update the quote first.

Questions

Insurance and payment questions

Call 972-265-9033 with your plan details and we will check your benefits before you come in.

The reception desk and the navy logo wall
We work with most PPO dental plans and file the claim for you. Rather than publishing a list that goes out of date, we verify your specific plan before your visit. Call with your plan details and the front desk will check your benefits.
CareCredit is a healthcare credit card accepted at our office. It lets you pay for treatment in monthly installments instead of all at once, subject to credit approval. Terms and promotional plans are set by CareCredit, and the front desk can walk you through applying.
Yes. For anything beyond a routine visit you get a written, itemized quote that reflects your benefits, and we go through it with you before the appointment is booked.
Nothing about your care changes. You still get the written quote up front, treatment can be phased so it lands in manageable steps, and CareCredit is available if you want to spread payments.
Mostly because they include different things. One quote may cover imaging, the lab work and follow-up visits, while another lists only the procedure. Ask what each quote includes before you compare numbers.
No. The right number depends on your mouth and your plan, so we give you a written, itemized quote after an exam instead of a menu price that may not apply to you.
Guides

Read more about cost and payment

All articles
Guide7 min readAffordable dental care in Plano: how to spend less without cutting cornersPractical ways to keep dental care affordable in Plano: using your insurance fully, catching problems early, written quotes, phasing treatment and CareCredit.Dental Implants8 min readHow much dental implants cost in Plano, and what the quote should coverWhat sets the cost of dental implants in Plano: the parts, bone grafting, number of teeth, and imaging. What a full quote includes, plus insurance and CareCredit.Veneers7 min readWhat veneers cost in Plano, and what changes the priceWhat changes the price of veneers in Plano, what an itemized quote should include, how insurance and CareCredit fit, and how to get a written number.