Preventive care

Teeth cleanings in Plano that keep small problems small

Dr. Chiem explains a panoramic X-ray on the wall screen to a patient in the chair

If your last cleaning was more than six months ago, or you honestly cannot remember it, this is the visit to book. It covers the cleaning itself, a check of your gums, the dentist's exam and any X‑rays you are due for, usually in about an hour. Most PPO plans cover it, and we check yours first. If the exam finds anything beyond routine care, you get a written, itemized quote before anything else is scheduled.

If it has been a while

Has it been longer than six months? You are not the only one

Most adults let cleanings slide at some point. Life gets busy, nothing hurts, and the reminder card ends up under a magnet. Nobody here will lecture you about the gap.

It helps to know what quiet time does. Tartar hardens where a brush cannot reach, gums start to bleed a little, and a small soft spot on a molar keeps growing. That is how a filling becomes a crown.

None of this is an emergency. A cleaning visit simply shows you where you stand, and you leave with clean teeth and a short list of anything worth watching.

  • “My gums bleed when I floss, so I stopped flossing”Bleeding usually means inflammation, and it tends to settle within a few weeks of a thorough cleaning and daily flossing.
  • “I wake up with a sore jaw”A custom night guard takes the force of night grinding instead of your teeth.
  • “Honestly, I am embarrassed about how long it has been”Tell us when you call; the first visit starts from today, not from how you got here.
Dr. Tam talks a patient through her treatment in the operatory
The short answer

What is a teeth cleaning, and what does the visit include?

A professional cleaning removes the plaque and tartar that brushing leaves behind, above and just below the gum line, then polishes the teeth. At Custerpoint Family Dental in Plano the visit also includes gum measurements, any X‑rays you are due for and an exam by the dentist, usually in about an hour. Most adults come back every six months. People with a history of gum disease usually come every three to four months instead.

A patient is greeted at the front desk before her cleaning

Your visitYou are told what is happening before it happens, and you can ask us to slow down at any point.

What does a preventive visit include?

Everyone is due for this visit sooner or later, so there is no candidacy test. Here is what one covers.

Every visit includes

  • A cleaning above and just below the gum line, then polishing and flossing.
  • Gum measurements around every tooth, so early changes are caught while they are small.
  • The dentist's exam, including a short oral cancer screening and a look at any old fillings or crowns.

Also part of your visit

  • Any X‑rays you are due for, based on your history rather than a fixed calendar
  • Your PPO benefits checked before you come in
  • A check for wear from grinding, and a night guard if you need one
  • A written, itemized quote for anything found beyond the routine visit
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The waiting room looking toward the reception desk
Why it matters

What does regular preventive care actually protect?

A cleaning is one of the shortest visits in dentistry and does more quiet work than any other. Results vary from person to person.

  • 01

    Your gums

    Early gum disease is usually silent, and measuring the pockets at every visit catches it while a cleaning and better flossing can still turn it around.

  • 02

    The dental work you already have

    Fillings, crowns and implants fail at the edges first, and regular checks catch a leaking margin while the fix is still small.

  • 03

    Your enamel at night

    If you grind or clench, a custom night guard made from a digital scan takes the wear instead of your teeth.

  • 04

    Your budget over time

    For many patients with PPO coverage a cleaning costs little or nothing out of pocket, while skipped cleanings are how a small filling becomes a crown.

  • 05

    The rest of your health

    The American Academy of Periodontology notes links between gum disease and conditions such as diabetes and heart disease, and healthy gums are one factor you can control.

  • 06

    Your own peace of mind

    You see your X‑rays on the screen beside the chair and hear what a shadow means in plain words.

Compare your options

Every six months or every three to four: which rhythm do you need?

The difference comes down to where the tartar sits. Above the gum line, a routine cleaning twice a year handles it. Below the gum line, in pockets that have started to deepen, it takes a deep cleaning first and then a closer rhythm.

At a glanceMost asked aboutRoutine cleaning, every six monthsOption 2Deep cleaning, then every three to four months
Who it is forHealthy gums, with pockets generally 1 to 3 mmGum disease, with pockets of about 4 mm or more
Where it cleansTooth surfaces and just at the gum lineBelow the gum line, down along the roots
NumbingUsually not neededLocal anesthetic, often one side of the mouth at a time
VisitsOne visitOften two visits, then a follow-up check
How often afterwardTypically every six monthsOften every three to four months, known as periodontal maintenance
InsuranceUsually billed as preventive careUsually billed as a basic procedure, so coverage differs

Your gum measurements decide it, not a guess, and we show you the numbers. More on deep cleaning and gum care.

4.8out of 5 on Google
Google reviews

Reviewed by our own patients

Custerpoint Family Dental averages 4.8 stars across 234 public Google reviews, as of September 8, 2026, so you can read them yourself before you call. Results vary from person to person, so your visit covers what is realistic for your gums and teeth.

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Step by step

What happens at a cleaning visit, start to finish?

A routine preventive visit runs in five steps and usually takes about an hour. Nothing is done without telling you first.

  1. 01

    Check-in and a quick history

    We update your medical history and medications first, since some prescriptions, such as many blood pressure medicines and antihistamines, cause dry mouth and raise cavity risk.

  2. 02

    Gum measurements and any X‑rays

    Your hygienist, Maria or Azalea, measures the pocket around each tooth and takes any X‑rays you are due for. Adults at low risk commonly need bitewing X‑rays only every one to three years.

  3. 03

    The cleaning itself

    Plaque and tartar come off with an ultrasonic scaler and fine hand instruments, then your teeth are polished and flossed. Most people feel scraping and pressure rather than pain.

  4. 04

    The dentist's exam

    Dr. Tam or Dr. Chiem checks each tooth, reviews your X‑rays with you on the chairside screen and screens for oral cancer. Old fillings and crowns are checked edge by edge.

  5. 05

    Your next visit, and anything worth watching

    You leave with your next cleaning booked and a note on anything to watch. If treatment is recommended, it comes with a written, itemized quote you can take home.

  6. Dr. Tam goes over a patient's scan at the desk after her cleaning
A patient looks at a 3D scan of her teeth on the chairside screen

No surprisesNothing beyond the routine visit is booked until you have a written quote and you feel ready.

Cost

Is a teeth cleaning covered by insurance?

For most people with a PPO plan, yes. Many plans cover two preventive visits a year, often in full, and routine X‑rays on a set schedule. Every plan writes its own rules on frequency, so we check yours before you come in.

What moves the number

  • Routine cleaning or deep cleaning, which your gum measurements decide
  • Which X‑rays you are due for at this visit
  • How many preventive visits your plan covers each year, and how many you have used
  • Whether you add a custom night guard

Good to knowAny treatment found at the exam is always quoted separately, in writing, before it is scheduled.

The reception desk and the navy logo wall

If anything beyond the routine visit is recommended, you get a written, itemized quote showing what your plan is expected to pay and what is left for you.

Questions about a specific plan? Call 972-265-9033 with your plan name, or see insurance and financing.

Insurance, financing and monthly payments

Insurance and financing
  • PPO claims filed for youWe check your benefits before the visit, show your share in the quote and file the claim.
  • CareCredit monthly paymentsWithout insurance, or for a night guard or deep cleaning, spread the cost over monthly payments with approved credit.
  • Spaced when it helpsDeep cleanings and other follow-up work can be timed across benefit years so each step fits your budget.
Your dentists and the technology

Who looks after your cleaning, and what do they use?

Two hygienists, Maria and Azalea, do the cleaning, and Dr. Tam or Dr. Chiem does the exam at the same visit.

The iTero digital scanner cart in the hallwayThe in-office 3D printer with a freshly printed modelDr. Chiem reviews a panoramic X-ray with a patient in the treatment room
iTero digital scanner01 / 03
  1. 01

    iTero digital scanner

    A 3D scan of your teeth, with no impression putty, can show wear, shifting or gum recession over time earlier than the eye alone.

  2. 02

    In-office 3D printer

    Night guards and other appliances can be printed in our office from your scan, which improves turnaround and lets us be specific about the fit.

  3. 03

    X‑rays on the chairside screen

    Your X‑rays go up on the screen beside the chair, so the dentist can show you what a shadow means instead of describing it.

Questions

Teeth cleaning questions Plano patients ask us

Have one we have not covered? Call 972-265-9033 during office hours and you will reach the front desk.

Dr. Tam points to a panoramic X-ray on the wall screen as a patient watches from the chair
Every six months suits most adults, and that is the rhythm most PPO plans are built around. If you have had gum disease, you may need a cleaning every three to four months instead, because pockets below the gum line refill with bacteria faster than a twice-a-year visit can manage. Your gum measurements set the schedule, not a fixed calendar.
Usually not. Most people feel scraping, pressure and some vibration from the ultrasonic scaler rather than pain. If your gums are inflamed or you have sensitive spots near the gum line, tell your hygienist before she starts, and we can slow down, use a numbing gel or numb a small area. Gums that have not been cleaned in a while can feel tender for a day afterward.
Bleeding usually means inflammation, which is the earliest sign of gum disease. Healthy gums rarely bleed under light pressure. It is not a reason to stop flossing, and not something to be embarrassed about. Most mild cases settle within a few weeks of a thorough cleaning and daily flossing. If the pockets have deepened, a deep cleaning does what a routine visit cannot. See gum disease treatment.
No. Adults at low risk typically need bitewing X‑rays only every one to three years, while people who get cavities often may need them yearly. We follow your history, not a fixed calendar, and tell you which images you are due for before they are taken. If you have recent X‑rays from another office, ask them to send the files and we can often use those instead.
A night guard is a thin custom appliance worn while you sleep to take the force of grinding off your teeth. You may need one if you wake with a sore jaw or a headache, or your front teeth look flattened at the edges. Boil-and-bite guards from the pharmacy are bulky and can loosen during the night, while a custom guard made from a digital scan is thinner, fits closely and generally lasts longer. Bring yours to your visit and we can tell you whether it is doing the job.
Partly. Polishing typically removes a good share of surface stain from coffee, tea and tobacco, so teeth often look noticeably brighter after a cleaning. Stain that has worked inside the enamel needs whitening rather than polishing. If your teeth are clean and healthy but still darker than you would like, that is a separate conversation, with no pressure attached. See teeth whitening.
Book a Visit 972-265-9033